SmartVerify Indigent Register

Supporting Those
Who Need It Most

Vhembe District Municipality is committed to ensuring that qualifying households receive access to essential municipal services through the Indigent Support Programme. Register today and allow us to assist your household with the benefits available to eligible residents.

A caring Vhembe family with a young child

Together We Build
a Caring Community

No family should be left behind due to financial hardship. Through the SmartVerify Indigent Register, Vhembe District Municipality is creating a fair, transparent, and efficient system that identifies and supports vulnerable households while ensuring municipal resources reach those who need them most.

Qualifying Households May Receive

Relief on Municipal
Service Charges

  • Assistance with water-related charges
  • Support on qualifying municipal services

Access to
Basic Services

  • Continued access to essential municipal services
  • Protection of vulnerable households

Simple Digital
Registration

  • Apply online anytime
  • Track your application status in real-time

Secure & Transparent
Verification

  • Fair and compliant verification process
  • Protection of personal information

How It Works

1

Register

Complete the online application form and submit the required supporting documents.

2

Verification

The Municipality verifies the information provided using SmartVerify's secure verification processes.

3

Assessment

Applications are assessed against the Municipality's approved Indigent Policy.

4

Approval

Successful applicants are enrolled on the Municipal Indigent Register and receive qualifying benefits.

Green mountains and valleys of the Vhembe district

Building a Better
Vhembe Together

We are making a difference in the lives of our communities by ensuring support reaches those who need it most.

View Detailed Reports

12 458

Total Applications
Received

7 842

Applications
Approved

3 276

Applications
Under Review

7 842

Households
Assisted

Municipality Breakdown

Makhado Local
Municipality

3 256

Applications

2 014

Approved

Musina Local
Municipality

2 785

Applications

1 764

Approved

Collins Chabane Local
Municipality

3 132

Applications

2 001

Approved

Thulamela Local
Municipality

3 285

Applications

2 063

Approved

Our commitment is to ensure that every qualifying household has access to basic services and receives the support it deserves. Through SmartVerify, we are strengthening transparency, improving service delivery, and building a caring municipality that places people first.

Vhembe District Municipality coat of arms

Vhembe District
Municipality